Shell polymers call centre

Shell Polymers is working to create a supply chain that incorporates innovative ordering and fulfillment technologies. In addition to this, we are offering unmatched integration into your businesses that will increase supply chain efficiency saving you stress and increasing profits.

We are also employing a number of people-first innovations, taking into consideration customers, communities, and employees by including leveraging advanced automation processes enabling rail and truck monitoring.

Here are examples of key elements in our logistics we are using to give you customer service you can believe in:

  • Rail Loading: The principal means of transporting pellets to customers.
  • Truck Loading: Some closer customers will receive deliveries from our trucks.
  • Loading: Batch transferred to rail loadout bins or truck silos; Multiple large capacity rail load out bins and multiple large capacity truck silos.
  • Rail Import/Export Area: This area is equipped to receive rail deliveries, store products and ship those products offsite to customers or other Shell facilities.

In addition to these elements we are offering unrivaled customer support including regionally-based sales professionals who will help drive continuous business and industry support when customers need it, including a more responsive supply chain, lower freight costs and less working capital in “inventory-in-transit.”

The Shell Polymers technical service team will also offer first-class customer support with formulations and product procession as well as IT tools to enhance supply and logistics management.

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Our diverse team of industry pioneers is dedicated to delivering you an unrivaled customer experience you can believe in through quality and innovation.

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The Shell Polymers Difference

Shell Polymers has built a team of diverse and passionate industry pioneers who believe in putting people first. Combined with a new facility, innovative tools, and the backing of Royal Dutch Shell, Shell Polymers is equipped to bring you an unrivaled customer experience.

Innovation is in our DNA

Shell Polymers believes in using?innovative techniques and technology to increase efficiency and ensure customers have the right tools to minimize stress and create space for growth.